Choose from the help menu below:

• Registration Process
• Using WEBS
• Managing Users
• Adding & Editing Users
• Manage My Account
• Search for Vendors
• Notification Lists
• Managing Solicitations
• Searching for Solicitations
• View the State Forms Library

Registration Process Close

Each customer organization will have an account administrator who will be the primary administrator for managing their customer account.  Customer account administrators will have the ability to add/manage users, add/manage solicitation records for their organization, and add/manage vendor notification lists.  Additionally, customer account administrators will have the ability to search on and view vendor information.

When registering a customer account the following fields are required: organization/customer name, organization/customer type, organization federal employer identification number (FEIN), account administrator name, title, email address, and address information. 

After the customer account has been approved the account administrator may add additional users with account administrator privileges.  See Manage Users.

Using WEBSClose

This screen is the main home page in WEBS for customers.  Depending on a users permissions each user will see different options on the left.  Below is a list of functionality by user role:

• Customer account administrator role - has access to manage users, manage the customer account data, search for vendors, manage notification lists, manage solicitations, search for solicitations and view the state forms library

• Customer Bid poster role - has access to manage their user information, search for vendors, manage their notification lists, manage their solicitations, search for solicitations and view the state forms library. 

• Customer viewer role - has access to search for vendors, search for solicitations and view the state forms library.  This role does not have permissions to create or edit solicitations and notification lists. 

Managing Users Close

This screen is accessible by users in the customer account administrator role only.

This screen allows customer account administrators to take the following actions:

• Add A New User - click on the Add button to add a new customer user. 

• Edit An Existing User - click on the Edit button to the right of the user's name that you would like to edit. 

• Remove An Existing User - click on the Remove button to the right of the user's name that you would like to remove.  NOTE:  removing a user is the same as deleting a user.  If a user is removed by accident they will have to be added back in by the customer account administrator.  

Adding & Editing Users Close

When adding or editing users the following fields are required:

• Allow users to manage their profile information.  Select YES if you want users to manage their own user data and passwords. 

• First Name, Last Name

• Address Information

• Phone number

• Email address

• User Role

Manage My Account Close

Once a customer account has been approved customer account administrators will only have access to edit the customer FEIN.

Users in the bid posting or viewer role do not have access to change the customer/organization information.

To update your customer/organization name or customer type please send an email to webscustomerservice@des.wa.gov. 

Search for Vendors Close

All users have access to search for and view vendor information.  The search screen provides a number of filters for users.  The more filters applied the more narrow the search results will be.

For example, searching by commodity code only will return all vendors who have registered for the commodity code specified.  However, searching by commodity code and county will narrow the search results and only return vendors who have registered for the commodity AND county specified. 

Available search filters are vendor name, vendor FEIN/SSN, City, State, Zip, Commodity code designation, county designation, OMWBE status, Small Business status, WA Veteran certification, notification lists and certifications. 

To view the details of a vendor click on the Vendor Name from the search results window.  

Manage Notification ListsClose

Users in the Bid Posting role or the Account Administrator role have ability to add notification lists.

Adding a notification list - click the Add button to begin the process for adding a notification list.  Enter in the following required information: 

• List Name and List Description

• Status - The status of your notification list must be active to be visible to you and other users.  If you are not ready to make your list visible set the status to inactive.  Once you are ready to make your list visible to users edit the list by setting the status to active. 

• List is Public - notification lists have two statuses, public or private.  Make the list private if you only want users within your organization to be able to have access to the notification list. 

• Select commodity codes and vendors to add to your list. 

Manage Solicitations  Close

Users in the Bid Posting role or the Account Administrator role have ability to post solicitations in WEBS.

Adding a New Solicitation - click the Add button to begin the process for adding a solicitation to WEBS.  Enter in the following required information: 

• Customer Reference Number

• Title and Description

• Solicitation Type and Solicitation Type

• Posting Date and Inactivate Date

• Contact Name, Phone and email address

• Identify commodity codes and counties for solicitation

• Select vendors for notification

• Upload solicitation document (allowable document types are Word, PDF, and Excel and Maximum file size is 4 MB)

Solicitations may have different statuses: 

• Draft - solicitation has not been posted and notification has not been sent to vendors

• Posted - solicitation has been posted and notification was sent

• Closed - solicitation was posted and the close date has passed.  Solicitation is no longer visible to vendor in WEBS

• Archived - solicitation was archived by user and cannot be re-activated.

Search for Solicitations Close

Users have the ability to search for solicitations in WEBS.  Users may search for solicitations using various search criteria:

• Customer/Organization Name

• Customer Reference Number

• County

• Solicitation Status

• Commodity codes

• Date ranges

• Solicitation type (RFP, RFQ, IFB, RFI, etc.)

• Open or Selective (public or private)

• Title and description

• Contact phone or email address 

Once the search results have returned users may click on the title to view the detail of the solicitation record and applicable solicitation documents, if attached. 

NOTE:  Solicitations can only be modified by the user who created the Solicitation record or the customer account administrator. 

View State Forms Library Close

All users have the ability to view and download any of the state forms listed in the library.  Forms provided here are forms needed by either the vendor or the customer and have statewide application.

To download a form click on the folder to the right of the form you wish to download.  Save the form to the desired folder on your pc or network.